{"id":22,"date":"2014-05-01T08:28:41","date_gmt":"2014-05-01T11:28:41","guid":{"rendered":"http:\/\/videira.ifc.edu.br\/sti\/?page_id=22"},"modified":"2022-04-12T10:40:19","modified_gmt":"2022-04-12T13:40:19","slug":"helpdesk","status":"publish","type":"page","link":"https:\/\/videira.ifc.edu.br\/sti\/servicos\/helpdesk\/","title":{"rendered":"Helpdesk"},"content":{"rendered":"<p style=\"color: #555555\">O Helpdesk do IFC \u2013 C\u00e2mpus Videira \u00e9 um servi\u00e7o de atendimento ao usu\u00e1rio servidor do da institui\u00e7\u00e3o, tendo como principal objetivo agilizar e organizar o atendimento de chamados.<\/p>\n<p style=\"color: #555555\"><span style=\"font-weight: inherit;font-style: inherit\">Acesse\u00a0o servi\u00e7o de\u00a0<a style=\"font-style: inherit;color: #0066cc\" href=\"http:\/\/helpdesk.videira.ifc.edu.br\/\">helpdesk<\/a><\/span><span style=\"font-weight: inherit;font-style: inherit\">.<\/span><\/p>\n<p>Obs.: O Helpdesk n\u00e3o permite altera\u00e7\u00e3o de senha, para realizar troca de senha o usu\u00e1rio deve entrar na\u00a0<a  rel=\"gallery1\" href=\"https:\/\/ceu.videira.ifc.edu.br\/\" rel=\"gallery1\">Central do Usu\u00e1rio<\/a>\u00a0e realizar esta opera\u00e7\u00e3o.<\/p>\n<p><a  rel=\"gallery1\" href=\"https:\/\/videira.ifc.edu.br\/sti\/wp-content\/uploads\/sites\/24\/2018\/10\/acompanhamento-de-chamados2-1.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone  wp-image-254\" src=\"https:\/\/videira.ifc.edu.br\/sti\/wp-content\/uploads\/sites\/24\/2018\/10\/acompanhamento-de-chamados2-1.jpg\" alt=\"\" width=\"713\" height=\"634\" srcset=\"https:\/\/videira.ifc.edu.br\/sti\/wp-content\/uploads\/sites\/24\/2018\/10\/acompanhamento-de-chamados2-1.jpg 984w, https:\/\/videira.ifc.edu.br\/sti\/wp-content\/uploads\/sites\/24\/2018\/10\/acompanhamento-de-chamados2-1-300x267.jpg 300w, https:\/\/videira.ifc.edu.br\/sti\/wp-content\/uploads\/sites\/24\/2018\/10\/acompanhamento-de-chamados2-1-768x684.jpg 768w\" sizes=\"auto, (max-width: 713px) 100vw, 713px\" \/><\/a> <a  rel=\"gallery1\" href=\"https:\/\/videira.ifc.edu.br\/sti\/wp-content\/uploads\/sites\/24\/2018\/10\/como-abrir-chamdos-no-glpi1-1.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone  wp-image-255\" src=\"https:\/\/videira.ifc.edu.br\/sti\/wp-content\/uploads\/sites\/24\/2018\/10\/como-abrir-chamdos-no-glpi1-1.jpg\" alt=\"\" width=\"713\" height=\"804\" srcset=\"https:\/\/videira.ifc.edu.br\/sti\/wp-content\/uploads\/sites\/24\/2018\/10\/como-abrir-chamdos-no-glpi1-1.jpg 984w, https:\/\/videira.ifc.edu.br\/sti\/wp-content\/uploads\/sites\/24\/2018\/10\/como-abrir-chamdos-no-glpi1-1-266x300.jpg 266w, https:\/\/videira.ifc.edu.br\/sti\/wp-content\/uploads\/sites\/24\/2018\/10\/como-abrir-chamdos-no-glpi1-1-768x866.jpg 768w, https:\/\/videira.ifc.edu.br\/sti\/wp-content\/uploads\/sites\/24\/2018\/10\/como-abrir-chamdos-no-glpi1-1-908x1024.jpg 908w\" sizes=\"auto, (max-width: 713px) 100vw, 713px\" \/><\/a> <a  rel=\"gallery1\" href=\"https:\/\/videira.ifc.edu.br\/sti\/wp-content\/uploads\/sites\/24\/2018\/10\/aprovando_solucoes_de_chamado3-1.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone  wp-image-256\" src=\"https:\/\/videira.ifc.edu.br\/sti\/wp-content\/uploads\/sites\/24\/2018\/10\/aprovando_solucoes_de_chamado3-1.jpg\" alt=\"\" width=\"714\" height=\"636\" srcset=\"https:\/\/videira.ifc.edu.br\/sti\/wp-content\/uploads\/sites\/24\/2018\/10\/aprovando_solucoes_de_chamado3-1.jpg 2050w, https:\/\/videira.ifc.edu.br\/sti\/wp-content\/uploads\/sites\/24\/2018\/10\/aprovando_solucoes_de_chamado3-1-300x267.jpg 300w, https:\/\/videira.ifc.edu.br\/sti\/wp-content\/uploads\/sites\/24\/2018\/10\/aprovando_solucoes_de_chamado3-1-768x684.jpg 768w, https:\/\/videira.ifc.edu.br\/sti\/wp-content\/uploads\/sites\/24\/2018\/10\/aprovando_solucoes_de_chamado3-1-1024x912.jpg 1024w\" sizes=\"auto, (max-width: 714px) 100vw, 714px\" \/><\/a> <a  rel=\"gallery1\" href=\"https:\/\/videira.ifc.edu.br\/sti\/wp-content\/uploads\/sites\/24\/2018\/10\/suporte-a-problemas-de-login-no-glpi-1.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone  wp-image-253\" src=\"https:\/\/videira.ifc.edu.br\/sti\/wp-content\/uploads\/sites\/24\/2018\/10\/suporte-a-problemas-de-login-no-glpi-1.jpg\" alt=\"\" width=\"713\" height=\"804\" srcset=\"https:\/\/videira.ifc.edu.br\/sti\/wp-content\/uploads\/sites\/24\/2018\/10\/suporte-a-problemas-de-login-no-glpi-1.jpg 984w, https:\/\/videira.ifc.edu.br\/sti\/wp-content\/uploads\/sites\/24\/2018\/10\/suporte-a-problemas-de-login-no-glpi-1-266x300.jpg 266w, https:\/\/videira.ifc.edu.br\/sti\/wp-content\/uploads\/sites\/24\/2018\/10\/suporte-a-problemas-de-login-no-glpi-1-768x866.jpg 768w, https:\/\/videira.ifc.edu.br\/sti\/wp-content\/uploads\/sites\/24\/2018\/10\/suporte-a-problemas-de-login-no-glpi-1-908x1024.jpg 908w\" sizes=\"auto, (max-width: 713px) 100vw, 713px\" \/><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>O Helpdesk do IFC \u2013 C\u00e2mpus Videira \u00e9 um servi\u00e7o de atendimento ao usu\u00e1rio servidor do da institui\u00e7\u00e3o, tendo como principal objetivo agilizar e organizar o atendimento de chamados. Acesse\u00a0o servi\u00e7o de\u00a0helpdesk. Obs.: O Helpdesk n\u00e3o permite altera\u00e7\u00e3o de senha,<a href=\"https:\/\/videira.ifc.edu.br\/sti\/servicos\/helpdesk\/\">[..] Leia mais +<\/a><\/p>\n","protected":false},"author":5,"featured_media":0,"parent":15,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-22","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/videira.ifc.edu.br\/sti\/wp-json\/wp\/v2\/pages\/22","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/videira.ifc.edu.br\/sti\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/videira.ifc.edu.br\/sti\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/videira.ifc.edu.br\/sti\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/videira.ifc.edu.br\/sti\/wp-json\/wp\/v2\/comments?post=22"}],"version-history":[{"count":7,"href":"https:\/\/videira.ifc.edu.br\/sti\/wp-json\/wp\/v2\/pages\/22\/revisions"}],"predecessor-version":[{"id":580,"href":"https:\/\/videira.ifc.edu.br\/sti\/wp-json\/wp\/v2\/pages\/22\/revisions\/580"}],"up":[{"embeddable":true,"href":"https:\/\/videira.ifc.edu.br\/sti\/wp-json\/wp\/v2\/pages\/15"}],"wp:attachment":[{"href":"https:\/\/videira.ifc.edu.br\/sti\/wp-json\/wp\/v2\/media?parent=22"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}